Affected services:

  • Crossover Application

Crossover Application is unavailable - is not loading. Support agents cannot perform any actions for Crossover. - AWORK-51428

Opened on Monday 31st December 2018, last updated

Identified — Starting December 31, 2018 01:56 GMT we are experiencing an incident: Crossover Application is unavailable. This is affecting restricted set of customers. We are working on the resolution and expect to have it resolved within the next 60 minutes. We will provide an update every 30m or as soon as incident is resolved.


IdentifiedProblems identified: related containers under high CPU usage causing problems. Estimated duration: 60 minutes.


Resolved — Outage has been resolved, outage duration was 0:48. App back online, more information will be provided on RCA