Affected services:

  • Crossover Application

Crossover Application is experiencing intermittent failures - DL1 outage has impacted XO - AWORK-51355

Opened on Friday 28th December 2018, last updated

Identified — Starting December 28, 2018 13:38 GMT we are experiencing an incident: Crossover Application is experiencing intermittent failures. This is affecting restricted set of customers. We are working on the resolution and expect to have it resolved within the next 30 minutes. We will provide an update every 30m or as soon as incident is resolved.

Posted

IdentifiedProblems identified: DL1 is down Actions taken: Investigation is still going on by team to speed up I/O performance Estimated duration: 30 minutes.

Posted

IdentifiedProblems identified: DL1 is down Actions taken: DL1 is under restoration, investigation carries on. Estimated duration: 30 minutes.

Posted

Resolved — Outage has been resolved, outage duration was 3:16. Containers are back on DL1, outage is over. More details will be provided in RCA

Posted