The underlying issue has been addressed and performance has returned to normal. Access to Crossover and WorkSmart has been fully restored. We will continue monitoring to ensure the fix remains effective.
Posted Dec 15, 2025 - 16:22 UTC
Monitoring
We have addressed the issue causing the slowness, and performance is now restored. We are monitoring that the fix has the intended effect.
Posted Dec 15, 2025 - 14:04 UTC
Investigating
We have been notified of an issue where some users cannot access the Crossover dashboard, WorkSmart is not logging in, or timecards are not being uploaded.
We are investigating the root cause and will provide updates as they become available.